The product is Overall good but its clips are coming out and we are losing them quite often. We are using these boxes for food deliveries and this problem of losing clips is a big hurdle for us. Please solve it and we can potentially be one of the biggest buyers as we see huge demand in India.
Customer service was great. I used an outside inspection service and they found dust and dirt particles on the silicone lids. I then had to wait longer for all units to be cleaned. When I received a sample of the final product there was still little dirt particles. Hopefully from this experience they can correct the issue.